2010 Events

March 10th - Facing Up To Facebook: Social Media And Consumer Affairs

June 9th - Handling Repeat Consumers/Consumer Fraud

August 17th - Yankees Game Networking Event

September 15th - Technology Forum

November 3rd - Annual Meeting

2009 Events

March 25th - Developing A Globalization Road Map For Customer Care

June 17th - Evaluating And Managing Your Team's E-mail Responses

September 9th - Technology Forum

December 9th - Hall Hath No Fury, Like A Web User Scorned

 

2008 Events

March 13th - Six Sigma

June 25th - CGM, Blogging and Social Networking: Are they redefining corporate strategy?

September 17th - Understanding the Latino Customer

November 19th - The Economy and Your Business